Short Courses | People Improvers

What Does Good Look Like?

MSS402055 | Apply Quality Standards

"When my best person is away, everything runs differently."

Build a procedure your team can follow — whoever is in the building.

What you will do:

Define what good performance looks like in your specific role or process
Build a Standard Work procedure your team can actually follow
Reduce the time it takes to train new starters
Capture the knowledge that currently lives only in people's heads

AI working alongside you

AI builds your Standard Work documents during the session — turning days of documentation into an afternoon.

Format:2 x 3-hour sessions

Delivery:Statewide, pending demand

Availability:Contact us for next intake

Includes:Workplace assessment

$380_*

per person with government subsidy

$535 full fee per person

Contact us to check your eligibility

Count the Steps. Cut the Waste.

MSS402042 | Apply 5S Procedures

"We waste so much time every day just looking for things."

A workplace designed to save every unnecessary step.

What you will do:

Sort — remove anything from the workspace that does not belong
Set — give everything a clear, logical, visual home
Shine — clean, inspect and maintain the standard
Standardise — create systems anyone can follow consistently
Sustain — build habits that keep the workplace working

AI working alongside you

AI generates custom audit checklists and organisational systems specific to your workplace — in minutes, not hours.

Less Mess. Less Stress. More Success.

Format:4 x 2-hour sessions

Delivery:Statewide, pending demand

Availability:Contact us for next intake

Includes:Workplace assessment

$360_*

per person with government subsidy

$575 full fee per person

Contact us to check your eligibility

Stop to Fix. Act Decisively.

MSS402084 | Undertake Root Cause Analysis

"The same problem keeps coming back no matter what we try."

Find the real cause. Close it permanently.

What you will do:

Use structured tools to find the real cause of a recurring problem
Apply 5 Whys and cause-and-effect mapping to your actual issue
Build a fix that addresses the root cause, not just the symptom
Document the resolution so the problem has nowhere left to come back from

AI working alongside you

AI maps your cause-and-effect chain and documents findings — your team solves the problem, AI writes it up.

Format:2 x 3-hour sessions

Delivery:Statewide, pending demand

Availability:Contact us for next intake

Includes:Workplace assessment

$270_*

per person with government subsidy

$535 full fee per person

Contact us to check your eligibility